At iCruze Digital India Pvt Ltd, we value our customers and strive to ensure a smooth shopping experience. To maintain operational efficiency and fairness, the following policy applies to all Cash on Delivery (COD) and Part Payment orders:

1. No Refunds:
• COD and Part Payment orders are non-refundable once placed.
• Please review your order carefully before confirming.
2. No Cancellations:
• Orders placed using COD or Part Payment methods are not eligible for cancellation after the order is confirmed.
3. Customer Responsibility:
• It is the responsibility of the customer to ensure accurate details and commitment before proceeding with the order.
4. Exceptions:
• In case of any genuine issues or errors from our side (e.g., wrong item shipped or defective product), please contact our customer support within 48 hours of delivery for resolution.

This policy helps us streamline our operations and continue providing quality services. For any queries, feel free to reach out to our support team.